Question 1

Are you licensed and insured?

Accepted Answer

Yes. EWJ Electrical holds Queensland Electrical Contractor Licence 1512150 (unrestricted, no disciplinary record).

Question 2

Do you provide free quotes?

Accepted Answer

Yes — every job starts with a fixed, upfront quote before we touch anything. What we quote is what you pay, no surprises on the invoice.

Question 3

What areas do you cover?

Accepted Answer

We work across northern Brisbane, anchored on Albion — Hamilton, Ascot, Clayfield, Wooloowin, Windsor, Newstead, Hendra, Nundah, Stafford and Chermside.

Question 4

How quickly can you get to me?

Accepted Answer

For most jobs we can be on site within 24–48 hours. If something's genuinely unsafe, call us directly and we'll prioritise it.

Question 5

Why is EWJ veteran owned and operated?

Accepted Answer

Ethan and Jimmy both served in the Australian Army before starting EWJ. That background shaped how they run every job: turn up when you say you will, communicate clearly, and do the work properly the first time.

Question 6

Does EWJ only work with property managers and landlords?

Accepted Answer

No. We work with homeowners, landlords, property managers and anyone who wants electrical work done properly — from a single repair to a full switchboard upgrade.

Question 7

Do I need to upgrade my smoke alarms if I'm not renting my property out?

Accepted Answer

Yes. From 1 January 2027, every Queensland home — owner-occupied or rented — needs interconnected photoelectric smoke alarms, not just rental properties.

Question 8

What's included in a compliance certificate?

Accepted Answer

Every applicable job comes with a Certificate of Test confirming your alarms meet AS 3786-2014 — the paperwork your insurer, tenants or buyer's solicitor will ask for.

Question 9

Why does a proper EV charger install cost more than I expected?

Accepted Answer

A compliant install includes a dedicated protected circuit, correct RCBOs, DIN connectors and a cable run sized for the job — the parts that keep your charger under warranty and your home safe. Cutting these corners is usually where cheaper quotes cut them.

Question 10

Will this affect my car's warranty?

Accepted Answer

A correctly specified, compliant install protects your vehicle and charger warranty. We'll talk you through exactly what's involved before we start.

Question 11

How do I know if my switchboard needs upgrading?

Accepted Answer

Warning signs include fuses instead of circuit breakers, a board more than 20–25 years old, flickering lights, or circuits that trip regularly. We'll assess it and give you a fixed price before any work starts.

Question 12

Will I be without power during the upgrade?

Accepted Answer

Most switchboard upgrades take a matter of hours with a short, planned power outage. We'll tell you exactly what to expect before the day.

Question 13

What's the fastest way to reach you?

Accepted Answer

Call, email or fill out the quick form on this page — whichever suits you. We aim to respond the same business day.

Question 14

Do you offer emergency callouts?

Accepted Answer

Yes — for genuinely unsafe situations, call us directly. An after-hours surcharge may apply; we'll confirm this with you on the call before we come out.

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